Questions and Answers: Custom Printed Fans for Weddings and Parties
Questions and Answers
I need my custom printed fans very soon. When will I receive them?
Please check the lead and transport times indicated for the type of custom printed fans that you are interested in. Hand fans take a long time to be made, so you shouldn't expect shorter lead times than those indicated on the product information page.
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Do you accept rush orders?
We regret that rush orders can't be accepted at this time. Thank you for your understanding.
I am planning my purchase months in advance. When should I order?
Our advice is ordering as soon as it is reasonably possible. You must be aware that the lead times may change due to overload, vacations or other reasons. So, if you will need your fans, let's say, in September, we recommend ordering them no later than May, because we close for holidays from August 1 to 31, and because our production schedule is extremely tight during the previous months. Similarly, if you need your fans for Christmas, we recommend ordering before October.
Confirmed lead times are firm. So, once your order is accepted, the lead time will be respected.
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Does your holiday calendar affect the indicated lead times?
Yes, we close from August 1 to 31. The Easter and Christmas holidays also have an impact on the lead times. Confirmed lead times, however, are firm. So, once your order is accepted, the lead time will be respected.
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Will you send me a prototype of the fans so that I can make sure of what I'll get?
Unfortunately, due to the high setup costs, prototypes are unfeasible. You may order samples of our previous work, which will be useful for you to evaluate the quality of the fans and print. For your particular custom printed fans, if we do the print design, you will receive a true size proof in PDF format for approval before the fans are printed.
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Are yours fabric or paper fans?
The leaves of our fans are made of nice and durable cotton fabric.
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Can both sides of the fan be printed?
The fans are printed on the front side only, as the back side shows the fan ribs.
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I need less fans than your minimum order requirement. Can you make an exception?
We can study your case, please contact us. Also, if you need less than 100 fans, you may want to order plain fans, which can be stamped at home with rubber stamps.
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Can I order a mix of colors in a single order of custom printed fans?
The indicated prices refer to quantities of equal fans. So, you may order a mix of colors in a single order, as long as you order each color separately. For instance, you may order 100 white fans with black print, plus 100 black fans with silver print, but not 200 fans, half of them white with black print, ad the other half black with silver print.
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